Handcrafted Policy - Recent changes [en]

Trauma-Informed Practice Quick Guide

Seymour Jacklin — Fri, 08 May 2026 12:12:20 GMT

Remeber: typo correction

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	At Handcrafted, we work in community support, not clinical care. Our job isn't to process or treat trauma. It's to create the kind of safe, trusting environment where people can begin to feel stable and where, over time, real change becomes possible.		At Handcrafted, we work in community support, not clinical care. Our job isn't to process or treat trauma. It's to create the kind of safe, trusting environment where people can begin to feel stable and where, over time, real change becomes possible.

	=== ~~Remeber~~ ===		=== Remember ===

	'''All behaviour is communication.'''		'''All behaviour is communication.'''

Complaints Policy

Rebekah Hook — Tue, 05 May 2026 15:26:54 GMT

Ownership of policy changed from Ethos & Values Steering Group (no longer active) to Chair of Trustees.

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	{\| class="wikitable"		{\| class="wikitable"
	!Group or individual responsible for review		!Group or individual responsible for review
	!		!Chair of Trustees
	\|-		\|-
	\|'''Last review and approval'''		\|'''Last review and approval'''

Confidentiality Policy

Rebekah Hook — Fri, 01 May 2026 17:11:38 GMT

Ownership of policy changed from Ethos & Values Steering Group (no longer active) to CEO.

← Older revision		Revision as of 17:11, 1 May 2026
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	{\| class="wikitable"		{\| class="wikitable"
	!Group or individual responsible for review		!Group or individual responsible for review
	!~~[[The Ethos and Values Steering Group]]~~		!CEO
	\|-		\|-
	\|'''Last review and approval'''		\|'''Last review and approval'''

Equal Opportunities Policy

Rebekah Hook — Fri, 01 May 2026 17:11:08 GMT

Ownership of policy changed from Ethos & Values Steering Group (no longer active) to Chair of Trustees.

← Older revision		Revision as of 17:11, 1 May 2026
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	{\| class="wikitable"		{\| class="wikitable"
	!Group or individual responsible for review		!Group or individual responsible for review
	!~~[[The Ethos and Values Steering Group]]~~		!Chair of Trustees
	\|-		\|-
	\|'''Last review and approval'''		\|'''Last review and approval'''

Data Privacy Notice

Rebekah Hook — Fri, 01 May 2026 17:10:22 GMT

Ownership of policy changed from Ethos & Values Steering Group (no longer active) to CEO.

← Older revision		Revision as of 17:10, 1 May 2026
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	{\| class="wikitable"		{\| class="wikitable"
	!Group or individual responsible for review		!Group or individual responsible for review
	!~~[[The Ethos and Values Steering Group]]~~		!CEO
	\|-		\|-
	\|'''Last review and approval'''		\|'''Last review and approval'''

Complaints Policy

Rebekah Hook — Fri, 01 May 2026 17:09:42 GMT

Ownership of policy changed from Ethos & Values Steering Group (no longer active) to Chair of Trustees.

← Older revision		Revision as of 17:09, 1 May 2026
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	{\| class="wikitable"		{\| class="wikitable"
	!Group or individual responsible for review		!Group or individual responsible for review
	!~~'''[[The Ethos and Values Steering Group]]'''~~		!
	\|-		\|-
	\|'''Last review and approval'''		\|'''Last review and approval'''

Recruitment Policy

Rebekah Hook — Thu, 16 Apr 2026 09:17:53 GMT

Promotions Policy added

@@ Line 119: / Line 119: @@
 * Candidates must be asked in advance whether they require adjustments to fully participate in the interview process, with appropriate adjustments being made where possible.
-= Decision-Making and Offers =
+== Decision-Making and Offers ==
 * Written job offers must be made to successful candidates.
 * Offers must be subject to satisfactory completion of all pre-employment checks.
 = Recruitment of Ex-Offenders =

Trauma-Informed Practice Quick Guide

Seymour Jacklin — Fri, 10 Apr 2026 08:26:05 GMT

What our approach looks like in practice

Show changes

Mileage Policy

Rebekah Hook — Wed, 08 Apr 2026 16:06:57 GMT

Policy signed off

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	This policy explains when and how mileage can be claimed for approved business travel.		This policy explains when and how mileage can be claimed for approved business travel.

			This policy will be reviewed as required and at least annually by the group or individual responsible for review and authorised by the Trustees as below:
			{\| class="wikitable"
			\|'''Group or individual responsible for review'''
			\|'''The Human Resources and Wellbeing Steering Group'''
			\|-
			\|'''Last review and approval'''
			\|10/3/2026
			\|}

	== What is Business Mileage? ==		== What is Business Mileage? ==

Leave & Absence Policy

Rebekah Hook — Wed, 08 Apr 2026 16:06:10 GMT

← Older revision		Revision as of 16:06, 8 April 2026
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	{\| class="wikitable"		{\| class="wikitable"
	\|'''Group or individual responsible for review'''		\|'''Group or individual responsible for review'''
	~~\|[[The Human Resources and Wellbeing Steering Group~~\|'''The Human Resources and Wellbeing Steering Group''']]		\|'''The Human Resources and Wellbeing Steering Group'''
	\|-		\|-
	\|'''Last review and approval'''		\|'''Last review and approval'''
	\|		\|10/3/2026
	\|}		\|}

Mileage Policy

Rebekah Hook — Wed, 08 Apr 2026 16:03:33 GMT

Policy added

New page

This policy explains when and how mileage can be claimed for approved business travel.

== What is Business Mileage? ==
Business mileage is travel that is wholly and necessarily for work purposes, such as:

* Visiting residents
* Travelling between hubs or other work locations
* Attending work meetings, training, or events
* Collecting/delivering work-related items

An employee cannot have tax relief and therefore cannot claim mileage for:

* Ordinary commuting between home and your permanent place of work
* Private travel or detours
* Unauthorised journeys

== Permanent Place of Work ==
If you work in a team attached to a hub, that hub is your permanent place of work.

If you are not part of a hub team, your permanent place of work is the nearest hub to your home address, unless stated otherwise by your line manager. Your permanent place of work may be subject to change if the responsibilities of your role change.

Travel between your home and permanent place of work is considered your “ordinary commute” and is not eligible for mileage reimbursement. Mileage may only be claimed for work-related travel that exceeds the distance of the ordinary commute.

== Vehicle Eligibility and Driver Responsibilities ==
To claim mileage, you must:

* Hold a valid UK driving licence
* Ensure the vehicle is roadworthy and legal (taxed and MOT’d where required)
* Have valid insurance that covers business use (where applicable)

Handcrafted may request evidence of insurance, MOT, or licence at any time.

== Mileage Reimbursement Rates (HMRC AMAP) ==
Mileage will be reimbursed in line with HMRC Approved Mileage Allowance Payments (AMAP). The current rate (February 2026) is:

Cars and vans

* 45p per mile for the first 10,000 miles in the tax year
* 25p per mile for any mileage over 10,000 miles

Motorcycles

* 24p per mile

Bicycles

* 20p per mile

Rates will be reviewed as HMRC guidance changes.

== Other Travel Costs (parking, tolls, etc.) ==
The following may be reimbursed '''if required for business travel''' and supported by receipts:

* Parking fees
* Tolls
* Congestion/ULEZ charges

Parking fines, speeding tickets, and penalties will not be reimbursed.

== Public Transport ==
Employees who travel to work using public transport cannot claim for the costs of travel from their home to their permanent place of work.

If you use public transport to get to any site other than your permanent place of work (e.g. another hub, a resident’s home), you can claim the cost of travel using standard or economy class. If you have a season ticket, you can claim the cost of a daily ticket for each eligible journey.

== Calculating Mileage ==
Mileage should be calculated using:

* Odometer readings '''or'''
* A reasonable route shown on a mapping app (e.g., Google Maps)

You should take the most direct practical route unless there is a clear business reason to do otherwise.

The amount of claimable mileage is calculated monthly using the <nowiki>https://docs.google.com/spreadsheets/d/16lYO2D40U5Ynm66KrpI_L-TLhaNLpmuFsb1x2xR7NfU/edit?gid=2067584221#gid=2067584221</nowiki>. For each working day of the month, you must record the journeys you take for business travel. If the miles travelled on a day exceed that of their ordinary commute, you must subtract your ordinary commute from the total number of miles to calculate the amount of claimable mileage. The spreadsheet will automatically calculate the amount of money that can be claimed, in line with the HMRC Approved Mileage Allowance Payments (AMAP).

Example mileage calculation:

''My permanent place of work is the Durham Hub, which is 4 miles from my home. Therefore, my ordinary commute is 8 miles. If I only travel to the Durham Hub in a day, then I cannot claim any mileage for that day. If I travel further than the Durham Hub, I subtract 8 miles from my total day’s travel to calculate my mileage claim.''

''On Monday, I deliver a catering session in Gateshead in the morning and then attend a training session in the Chester-Le-Street Hub for the afternoon. The Gateshead Hub is 15 miles from home, the Chester-Le-Street Hub is 8 miles from Gateshead, and my return journey home is 8 miles. In total, I have travelled 31 miles, from which I subtract the 8 miles of my ordinary commute. Therefore, my mileage claim for Monday is 23 miles.''

== Submitting Mileage Claims ==
Mileage claims are submitted and paid according to the standard Expenses Claim Procedure for Staff.

Mileage claims must be recorded on the mileage spreadsheet which can then be uploaded to the ‘Staff Expense Claim Form’. Each claim must include:

* the reason for the journey
* the postcode for the start point of the journey
* the postcode for the end point of the journey

=== Compliance and misuse ===
Mileage claims may be refused if:

* Records are incomplete
* The travel was not business-related
* The claim appears inaccurate or excessive

Submitting a false claim may result in disciplinary action and repayment.

Template:Policies List

Rebekah Hook — Wed, 08 Apr 2026 16:01:03 GMT

Mileage Policy added

← Older revision		Revision as of 16:01, 8 April 2026
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	* [[Leave & Absence Policy]]		* [[Leave & Absence Policy]]
	* [[Lone Working Policy]]		* [[Lone Working Policy]]
			* [[Mileage Policy]]
	* [[Missing Child Policy]]		* [[Missing Child Policy]]
	* [[Missing Persons Policy]]		* [[Missing Persons Policy]]