Conflict of Interest Policy - Revision history

Seymour Jacklin at 09:34, 26 August 2025

2025-08-26T09:34:01Z

← Older revision		Revision as of 09:34, 26 August 2025
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	The purpose of this policy is to protect the interests of Handcrafted and its stakeholders. In the regular course of our organisation, trustees and members of staff of Handcrafted may have the opportunity to advance their own personal interests with or against the Charity’s interests. Acting in such a manner is unacceptable and any party who acts outside Handcrafted’s best interest may be subject to disciplinary action		The purpose of this policy is to protect the interests of Handcrafted and its stakeholders. In the regular course of our organisation, trustees and members of staff of Handcrafted may have the opportunity to advance their own personal interests with or against the Charity’s interests. Acting in such a manner is unacceptable and any party who acts outside Handcrafted’s best interest may be subject to disciplinary action

	This policy will be reviewed as required and at least ~~annually~~ by the group or individual responsible for review and authorised by the Trustees as below:		This policy will be reviewed as required and at least every three years by the group or individual responsible for review and authorised by the Trustees as below:
	{\| class="wikitable"		{\| class="wikitable"
	!Group or individual responsible for review		!Group or individual responsible for review

Seymour Jacklin: /* Professional Boundaries and Potential for Personal Benefit */

2025-08-22T05:44:39Z

Professional Boundaries and Potential for Personal Benefit

← Older revision		Revision as of 05:44, 22 August 2025
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	The test is always that there is a conflict of interest if the trustee’s other interest could, or could be seen to, interfere with the trustee’s ability to decide the issue only in the best interests of the charity.		The test is always that there is a conflict of interest if the trustee’s other interest could, or could be seen to, interfere with the trustee’s ability to decide the issue only in the best interests of the charity.

	=== Identifying and ~~Declaring~~ conflicts of interest from affecting decision making ===		=== Identifying and declaring conflicts of interest from affecting decision making ===
	Although declaring conflicts of interest is primarily the responsibility of the affected trustee, the trustee body should ensure that they have strong systems in place so that individual trustees have a clear understanding of the circumstances in which they may find themselves in a position of conflict of interest and understand their personal duty to declare them.		Although declaring conflicts of interest is primarily the responsibility of the affected trustee, the trustee body should ensure that they have strong systems in place so that individual trustees have a clear understanding of the circumstances in which they may find themselves in a position of conflict of interest and understand their personal duty to declare them.

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	Support Workers are expressly forbidden to privately undertake any additional paid work on behalf of a client of that service. Doing so will result in disciplinary action and possible dismissal.		Support Workers are expressly forbidden to privately undertake any additional paid work on behalf of a client of that service. Doing so will result in disciplinary action and possible dismissal.

	=== Professional ~~Boundaries~~ and ~~Potential~~ for ~~Personal Benefit~~ ===		=== Professional boundaries and potential for personal benefit ===
	All staff must maintain clear professional boundaries in their work with service users. Any personal benefit gained through abuse of position, whether financial, emotional, sexual, or otherwise, is strictly prohibited. Handcrafted maintains a risk assessment addressing the potential for personal benefit through abuse, which is reviewed at least every three years. During induction and annual refresher training, staff receive training on conditioning, including guidance on professional boundaries, the acceptance or giving of gifts, and financial interactions. The training underlines the importance of protecting service users and staff and ensuring relationships remain professional and transparent.		All staff must maintain clear professional boundaries in their work with service users. Any personal benefit gained through abuse of position, whether financial, emotional, sexual, or otherwise, is strictly prohibited. Handcrafted maintains a risk assessment addressing the potential for personal benefit through abuse, which is reviewed at least every three years. During induction and annual refresher training, staff receive training on conditioning, including guidance on professional boundaries, the acceptance or giving of gifts, and financial interactions. The training underlines the importance of protecting service users and staff and ensuring relationships remain professional and transparent.

	=== Reporting and ~~Resolving Conflicts~~ of ~~Interests~~ ===		=== Reporting and resolving conflicts of interests ===
	As a member of staff or volunteer, if you have an interest that potentially could be in conflict with your position with Handcrafted Projects, you should bring it to the attention of your line manager who will pass it onto the Operations Manager for consideration. Senior Project Managers with a potential conflict of interest should consult with the Managing Director and, in similar circumstances, the Managing Director should consult with the Chair of Trustees.		As a member of staff or volunteer, if you have an interest that potentially could be in conflict with your position with Handcrafted Projects, you should bring it to the attention of your line manager who will pass it onto the Operations Manager for consideration. Senior Project Managers with a potential conflict of interest should consult with the Managing Director and, in similar circumstances, the Managing Director should consult with the Chair of Trustees.

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	Where it is deemed that you have acted in your own interests, to the potential detriment of others or the Charity, disciplinary action will be taken.		Where it is deemed that you have acted in your own interests, to the potential detriment of others or the Charity, disciplinary action will be taken.

	=== Recording a ~~Conflict~~ of ~~Interest~~ ===		=== Recording a conflict of interest ===
	A written record of reported conflicts of interest will be maintained in a register, covering details of the conflict and how the management team dealt with them. This should include:		A written record of reported conflicts of interest will be maintained in a register, covering details of the conflict and how the management team dealt with them. This should include:

Seymour Jacklin: /* Staff and Volunteers */ Professional boundaries section added

2025-08-22T05:28:29Z

Staff and Volunteers: Professional boundaries section added

← Older revision		Revision as of 05:28, 22 August 2025
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	Support Workers are expressly forbidden to privately undertake any additional paid work on behalf of a client of that service. Doing so will result in disciplinary action and possible dismissal.		Support Workers are expressly forbidden to privately undertake any additional paid work on behalf of a client of that service. Doing so will result in disciplinary action and possible dismissal.

			=== Professional Boundaries and Potential for Personal Benefit ===
			All staff must maintain clear professional boundaries in their work with service users. Any personal benefit gained through abuse of position, whether financial, emotional, sexual, or otherwise, is strictly prohibited. Handcrafted maintains a risk assessment addressing the potential for personal benefit through abuse, which is reviewed at least every three years. During induction and annual refresher training, staff receive training on conditioning, including guidance on professional boundaries, the acceptance or giving of gifts, and financial interactions. The training underlines the importance of protecting service users and staff and ensuring relationships remain professional and transparent.

	=== Reporting and Resolving Conflicts of Interests ===		=== Reporting and Resolving Conflicts of Interests ===

Seymour Jacklin at 10:40, 11 March 2025

2025-03-11T10:40:01Z

← Older revision		Revision as of 10:40, 11 March 2025
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	* allow a service user trustee to influence service provision to their exclusive advantage		* allow a service user trustee to influence service provision to their exclusive advantage

	=== ''Conflicts of loyalty'' ===		=== Conflicts of loyalty ===
	These conflicts of interest arise because, although the affected trustee does not stand to gain any benefit, the trustee’s decision making at the charity could be influenced by his or her other interests.		These conflicts of interest arise because, although the affected trustee does not stand to gain any benefit, the trustee’s decision making at the charity could be influenced by his or her other interests.

Seymour Jacklin at 10:39, 11 March 2025

2025-03-11T10:39:43Z

← Older revision		Revision as of 10:39, 11 March 2025
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	\|}		\|}

	== ''Definition'' ==		== Definition ==
	A conflict of interest is any situation in which a trustee’s or member of staff’s personal interests or loyalties could, or could be seen to, prevent the trustee or member of staff from making a decision only in the best interests of the charity.		A conflict of interest is any situation in which a trustee’s or member of staff’s personal interests or loyalties could, or could be seen to, prevent the trustee or member of staff from making a decision only in the best interests of the charity.

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	These harmful effects can be prevented where individual trustees can identify the potential for conflicts of interest, and the trustee body can act to prevent them from affecting their decision making.		These harmful effects can be prevented where individual trustees can identify the potential for conflicts of interest, and the trustee body can act to prevent them from affecting their decision making.

	'''All trustees have a legal duty to act only in the best interests of their charity.'''		'''All trustees have a legal duty to act only in the best interests of their charity.'''

	== ''Conflicts of interest'' ==		=== Conflicts of interest ===
	Conflicts of interest will usually arise where either:		Conflicts of interest will usually arise where either:

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	* allow a service user trustee to influence service provision to their exclusive advantage		* allow a service user trustee to influence service provision to their exclusive advantage

	== ''Conflicts of loyalty'' ==		=== ''Conflicts of loyalty'' ===
	These conflicts of interest arise because, although the affected trustee does not stand to gain any benefit, the trustee’s decision making at the charity could be influenced by his or her other interests.		These conflicts of interest arise because, although the affected trustee does not stand to gain any benefit, the trustee’s decision making at the charity could be influenced by his or her other interests.

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	The test is always that there is a conflict of interest if the trustee’s other interest could, or could be seen to, interfere with the trustee’s ability to decide the issue only in the best interests of the charity.		The test is always that there is a conflict of interest if the trustee’s other interest could, or could be seen to, interfere with the trustee’s ability to decide the issue only in the best interests of the charity.

	== ''Identifying and Declaring conflicts of interest from affecting decision making'' ==		=== Identifying and Declaring conflicts of interest from affecting decision making ===
	Although declaring conflicts of interest is primarily the responsibility of the affected trustee, the trustee body should ensure that they have strong systems in place so that individual trustees have a clear understanding of the circumstances in which they may find themselves in a position of conflict of interest and understand their personal duty to declare them.		Although declaring conflicts of interest is primarily the responsibility of the affected trustee, the trustee body should ensure that they have strong systems in place so that individual trustees have a clear understanding of the circumstances in which they may find themselves in a position of conflict of interest and understand their personal duty to declare them.

	== ''Register of Interests of trustees'' ==		=== Register of Interests of trustees ===
	All trustees should complete a Register of Interests of trustees on an annual basis and be alert to any other possible conflicts of interest and advise the Chair as soon as they arise.		All trustees should complete a Register of Interests of trustees on an annual basis and be alert to any other possible conflicts of interest and advise the Chair as soon as they arise.

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	If in doubt about the application of these rules, the Chair should be consulted.		If in doubt about the application of these rules, the Chair should be consulted.

	== ~~''Record the~~ conflict of interest'' ==		=== Recording a conflict of interest ===
	Handcrafted Trustees will document any conflicts of interest and how they have dealt with them in the minutes of their meetings.		Handcrafted Trustees will document any conflicts of interest and how they have dealt with them in the minutes of their meetings.

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	= Staff and Volunteers =		= Staff and Volunteers =

	== ''Occurrences'' ==		=== Occurrences ===
	Members of staff need to be mindful of potential conflicts of interest. These can occur if people use their position with Handcrafted Projects to:		Members of staff need to be mindful of potential conflicts of interest. These can occur if people use their position with Handcrafted Projects to:

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	Support Workers are expressly forbidden to privately undertake any additional paid work on behalf of a client of that service. Doing so will result in disciplinary action and possible dismissal.		Support Workers are expressly forbidden to privately undertake any additional paid work on behalf of a client of that service. Doing so will result in disciplinary action and possible dismissal.

	== ''Reporting and Resolving Conflicts of Interests'' ==		=== Reporting and Resolving Conflicts of Interests ===
	As a member of staff or volunteer, if you have an interest that potentially could be in conflict with your position with Handcrafted Projects, you should bring it to the attention of your line manager who will pass it onto the Operations Manager for consideration. Senior Project Managers with a potential conflict of interest should consult with the Managing Director and, in similar circumstances, the Managing Director should consult with the Chair of Trustees.		As a member of staff or volunteer, if you have an interest that potentially could be in conflict with your position with Handcrafted Projects, you should bring it to the attention of your line manager who will pass it onto the Operations Manager for consideration. Senior Project Managers with a potential conflict of interest should consult with the Managing Director and, in similar circumstances, the Managing Director should consult with the Chair of Trustees.

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	Where it is deemed that you have acted in your own interests, to the potential detriment of others or the Charity, disciplinary action will be taken.		Where it is deemed that you have acted in your own interests, to the potential detriment of others or the Charity, disciplinary action will be taken.

	== ''Recording a Conflict of Interest'' ==		=== Recording a Conflict of Interest ===
	A written record of reported conflicts of interest will be maintained in a register, covering details of the conflict and how the management team dealt with them. This should include:		A written record of reported conflicts of interest will be maintained in a register, covering details of the conflict and how the management team dealt with them. This should include:

Seymour Jacklin at 11:34, 14 January 2025

2025-01-14T11:34:28Z

← Older revision		Revision as of 11:34, 14 January 2025
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	\|14/09/2023		\|14/09/2023
	\|}		\|}

	~~== ''Purpose'' ==~~
	The purpose of this policy is to protect the interests of Handcrafted and its stakeholders. In the regular course of our organisation, trustees and members of staff of Handcrafted may have the opportunity to advance their own personal interests with or against the Charity’s interests. Acting in such a manner is unacceptable and any party who acts outside Handcrafted’s best interest may be subject to disciplinary action

	== ''Definition'' ==		== ''Definition'' ==

Seymour Jacklin: /* 2.3 Identifying and Declaring conflicts of interest from affecting decision making */

2025-01-14T11:33:57Z

2.3 Identifying and Declaring conflicts of interest from affecting decision making

← Older revision		Revision as of 11:33, 14 January 2025
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	The test is always that there is a conflict of interest if the trustee’s other interest could, or could be seen to, interfere with the trustee’s ability to decide the issue only in the best interests of the charity.		The test is always that there is a conflict of interest if the trustee’s other interest could, or could be seen to, interfere with the trustee’s ability to decide the issue only in the best interests of the charity.

	== ''~~2.3~~ Identifying and Declaring conflicts of interest from affecting decision making'' ==		== ''Identifying and Declaring conflicts of interest from affecting decision making'' ==
	Although declaring conflicts of interest is primarily the responsibility of the affected trustee, the trustee body should ensure that they have strong systems in place so that individual trustees have a clear understanding of the circumstances in which they may find themselves in a position of conflict of interest and understand their personal duty to declare them.		Although declaring conflicts of interest is primarily the responsibility of the affected trustee, the trustee body should ensure that they have strong systems in place so that individual trustees have a clear understanding of the circumstances in which they may find themselves in a position of conflict of interest and understand their personal duty to declare them.

	== ''~~2.4~~ Register of Interests of trustees'' ==		== ''Register of Interests of trustees'' ==
	All trustees should complete a Register of Interests of trustees on an annual basis and be alert to any other possible conflicts of interest and advise the Chair as soon as they arise.		All trustees should complete a Register of Interests of trustees on an annual basis and be alert to any other possible conflicts of interest and advise the Chair as soon as they arise.

Seymour Jacklin at 11:33, 14 January 2025

2025-01-14T11:33:31Z

← Older revision		Revision as of 11:33, 14 January 2025
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	\|}		\|}

	== ''~~1.1~~ Purpose'' ==		== ''Purpose'' ==
	The purpose of this policy is to protect the interests of Handcrafted and its stakeholders. In the regular course of our organisation, trustees and members of staff of Handcrafted may have the opportunity to advance their own personal interests with or against the Charity’s interests. Acting in such a manner is unacceptable and any party who acts outside Handcrafted’s best interest may be subject to disciplinary action		The purpose of this policy is to protect the interests of Handcrafted and its stakeholders. In the regular course of our organisation, trustees and members of staff of Handcrafted may have the opportunity to advance their own personal interests with or against the Charity’s interests. Acting in such a manner is unacceptable and any party who acts outside Handcrafted’s best interest may be subject to disciplinary action

	== ''~~1.2~~ Definition'' ==		== ''Definition'' ==
	A conflict of interest is any situation in which a trustee’s or member of staff’s personal interests or loyalties could, or could be seen to, prevent the trustee or member of staff from making a decision only in the best interests of the charity.		A conflict of interest is any situation in which a trustee’s or member of staff’s personal interests or loyalties could, or could be seen to, prevent the trustee or member of staff from making a decision only in the best interests of the charity.

	Conflicts occur where an individual stands to gain directly or indirectly, or where an individual is engaged with an organisation that has aims incompatible with those of the Charity.		Conflicts occur where an individual stands to gain directly or indirectly, or where an individual is engaged with an organisation that has aims incompatible with those of the Charity.

	= 2. Trustees =		= Trustees =
	Conflicts of interest, and even the perception of competing interests, impaired judgement or undue influence, can damage a charity’s reputation, or public trust and confidence in charities generally.		Conflicts of interest, and even the perception of competing interests, impaired judgement or undue influence, can damage a charity’s reputation, or public trust and confidence in charities generally.

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	'''All trustees have a legal duty to act only in the best interests of their charity.'''		'''All trustees have a legal duty to act only in the best interests of their charity.'''

	== ''~~2.1~~ Conflicts of interest'' ==		== ''Conflicts of interest'' ==
	Conflicts of interest will usually arise where either:		Conflicts of interest will usually arise where either:

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	* allow a service user trustee to influence service provision to their exclusive advantage		* allow a service user trustee to influence service provision to their exclusive advantage

	== ''~~2.2~~ Conflicts of loyalty'' ==		== ''Conflicts of loyalty'' ==
	These conflicts of interest arise because, although the affected trustee does not stand to gain any benefit, the trustee’s decision making at the charity could be influenced by his or her other interests.		These conflicts of interest arise because, although the affected trustee does not stand to gain any benefit, the trustee’s decision making at the charity could be influenced by his or her other interests.

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	If in doubt about the application of these rules, the Chair should be consulted.		If in doubt about the application of these rules, the Chair should be consulted.

	== ''~~2.5~~ Record the conflict of interest'' ==		== ''Record the conflict of interest'' ==
	Handcrafted Trustees will document any conflicts of interest and how they have dealt with them in the minutes of their meetings.		Handcrafted Trustees will document any conflicts of interest and how they have dealt with them in the minutes of their meetings.

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	Recording decisions in this way helps trustees to show that they have acted properly and complied with their duties.		Recording decisions in this way helps trustees to show that they have acted properly and complied with their duties.

	= 3. Staff and Volunteers =		= Staff and Volunteers =

	== ''~~3.1~~ Occurrences'' ==		== ''Occurrences'' ==
	Members of staff need to be mindful of potential conflicts of interest. These can occur if people use their position with Handcrafted Projects to:		Members of staff need to be mindful of potential conflicts of interest. These can occur if people use their position with Handcrafted Projects to:

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	Support Workers are expressly forbidden to privately undertake any additional paid work on behalf of a client of that service. Doing so will result in disciplinary action and possible dismissal.		Support Workers are expressly forbidden to privately undertake any additional paid work on behalf of a client of that service. Doing so will result in disciplinary action and possible dismissal.

	== ''~~3.2~~ Reporting and Resolving Conflicts of Interests'' ==		== ''Reporting and Resolving Conflicts of Interests'' ==
	As a member of staff or volunteer, if you have an interest that potentially could be in conflict with your position with Handcrafted Projects, you should bring it to the attention of your line manager who will pass it onto the Operations Manager for consideration. Senior Project Managers with a potential conflict of interest should consult with the Managing Director and, in similar circumstances, the Managing Director should consult with the Chair of Trustees.		As a member of staff or volunteer, if you have an interest that potentially could be in conflict with your position with Handcrafted Projects, you should bring it to the attention of your line manager who will pass it onto the Operations Manager for consideration. Senior Project Managers with a potential conflict of interest should consult with the Managing Director and, in similar circumstances, the Managing Director should consult with the Chair of Trustees.

Line 122:		Line 122:
	Where it is deemed that you have acted in your own interests, to the potential detriment of others or the Charity, disciplinary action will be taken.		Where it is deemed that you have acted in your own interests, to the potential detriment of others or the Charity, disciplinary action will be taken.

	== ''~~3.3~~ Recording a Conflict of Interest'' ==		== ''Recording a Conflict of Interest'' ==
	A written record of reported conflicts of interest will be maintained in a register, covering details of the conflict and how the management team dealt with them. This should include:		A written record of reported conflicts of interest will be maintained in a register, covering details of the conflict and how the management team dealt with them. This should include:

Seymour Jacklin at 11:32, 14 January 2025

2025-01-14T11:32:18Z

← Older revision		Revision as of 11:32, 14 January 2025
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	At Handcrafted~~, we are dedicated to supporting our staff in line with our Christian ethos~~ and ~~values. We understand that life can present challenges, whether through illness or unforeseen circumstances~~. ~~We aim to provide a supportive environment that also ensures~~ the ~~smooth operation~~ of our ~~charity.~~		The purpose of this policy is to protect the interests of Handcrafted and its stakeholders. In the regular course of our organisation, trustees and members of staff of Handcrafted may have the opportunity to advance their own personal interests with or against the Charity’s interests. Acting in such a manner is unacceptable and any party who acts outside Handcrafted’s best interest may be subject to disciplinary action

	~~This policy outlines how we manage absences~~, ~~with a focus on promoting the health~~ and ~~well-being~~ of ~~our team while keeping~~ the ~~charity functioning effectively. We aim~~ to ~~balance compassion for our staff~~ with ~~our responsibilities to colleagues, beneficiaries, and~~ the ~~commitments we've made~~.

	This policy will be reviewed as required and at least annually by the group or individual responsible for review and authorised by the Trustees as below:		This policy will be reviewed as required and at least annually by the group or individual responsible for review and authorised by the Trustees as below:
	{\| class="wikitable"		{\| class="wikitable"
	!Group or individual responsible for review		!Group or individual responsible for review
	![[~~The Human Resources and Wellbeing Steering Group\|'''The Human Resources and Wellbeing Steering Group'''~~]]		![[Trustees]]
	\|-		\|-
	\|'''Last review and approval'''		\|'''Last review and approval'''
	\|03/08/~~2024~~		\|14/09/2023
	\|}		\|}

	~~= 1. Introduction =~~

	== ''1.1 Purpose'' ==		== ''1.1 Purpose'' ==

Seymour Jacklin at 11:29, 14 January 2025

2025-01-14T11:29:16Z

← Older revision		Revision as of 11:29, 14 January 2025
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			At Handcrafted, we are dedicated to supporting our staff in line with our Christian ethos and values. We understand that life can present challenges, whether through illness or unforeseen circumstances. We aim to provide a supportive environment that also ensures the smooth operation of our charity.

			This policy outlines how we manage absences, with a focus on promoting the health and well-being of our team while keeping the charity functioning effectively. We aim to balance compassion for our staff with our responsibilities to colleagues, beneficiaries, and the commitments we've made.

			This policy will be reviewed as required and at least annually by the group or individual responsible for review and authorised by the Trustees as below:
			{\| class="wikitable"
			!Group or individual responsible for review
			![[The Human Resources and Wellbeing Steering Group\|'''The Human Resources and Wellbeing Steering Group''']]
			\|-
			\|'''Last review and approval'''
			\|03/08/2024
			\|}

	= 1. Introduction =		= 1. Introduction =