The Person-Centred Approach Quick Guide - Revision history

Immi: removed a link to a picture that did not exist - the lift vs the boost

2025-09-25T11:58:04Z

removed a link to a picture that did not exist - the lift vs the boost

← Older revision		Revision as of 11:58, 25 September 2025
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	Before helping, ask: ''Do they even want to climb this wall?'' Supporting someone to pursue ''our'' goals is not person-centred.		Before helping, ask: ''Do they even want to climb this wall?'' Supporting someone to pursue ''our'' goals is not person-centred.

	~~[[File:Helping.png\|alt=two pictures side by side: one shows someone standing on a wall trying to pull someone up; in the other picture, they stand underneath giving a leg up. \|frameless\|400x400px]]~~

	== Practical principles for our practice ==		== Practical principles for our practice ==

Seymour Jacklin at 10:57, 26 August 2025

2025-08-26T10:57:20Z

← Older revision		Revision as of 10:57, 26 August 2025
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	* '''The boost''' – we give a push, but they climb themselves; the effort and achievement belong to them.		* '''The boost''' – we give a push, but they climb themselves; the effort and achievement belong to them.

	Before helping, ask: ''Do they even want to climb this wall?'' Supporting someone to pursue our goals is not person-centred.		Before helping, ask: ''Do they even want to climb this wall?'' Supporting someone to pursue ''our'' goals is not person-centred.

			[[File:Helping.png\|alt=two pictures side by side: one shows someone standing on a wall trying to pull someone up; in the other picture, they stand underneath giving a leg up. \|frameless\|400x400px]]

	== Practical principles for our practice ==		== Practical principles for our practice ==

Seymour Jacklin at 10:48, 26 August 2025

2025-08-26T10:48:31Z

← Older revision		Revision as of 10:48, 26 August 2025
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	Before helping, ask: ''Do they even want to climb this wall?'' Supporting someone to pursue our goals is not person-centred.		Before helping, ask: ''Do they even want to climb this wall?'' Supporting someone to pursue our goals is not person-centred.
	~~[[File:Lift and Boost.png\|none\|thumb\|500x500px]]~~

			== Practical principles for our practice ==
	Practical principles for our practice
	* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.		* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.
	* '''Ask good questions.''' e.g., “What do you think we should do?”		* '''Ask good questions.''' e.g., “What do you think we should do?”

Seymour Jacklin: /* The Boost vs The Lift */

2025-08-26T10:45:19Z

The Boost vs The Lift

← Older revision		Revision as of 10:45, 26 August 2025
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	Before helping, ask: ''Do they even want to climb this wall?'' Supporting someone to pursue our goals is not person-centred.		Before helping, ask: ''Do they even want to climb this wall?'' Supporting someone to pursue our goals is not person-centred.
	[[File:Lift and Boost.png\|~~alt=Two simple sketches: left shows a helper boosting a climber; right shows a helper lifting someone completely~~\|~~border~~\|~~center\|frameless\|<nowiki>''</nowiki>The boost<nowiki>''</nowiki> supports independence; <nowiki>''</nowiki>the lift<nowiki>''</nowiki> risks dependency~~]]		[[File:Lift and Boost.png\|none\|thumb\|500x500px]]

	~~== Practical principles for our practice ==~~

			Practical principles for our practice
	* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.		* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.
	* '''Ask good questions.''' e.g., “What do you think we should do?”		* '''Ask good questions.''' e.g., “What do you think we should do?”

Seymour Jacklin: /* What We Mean by Person-Centred Care */

2025-08-26T10:43:27Z

What We Mean by Person-Centred Care

← Older revision		Revision as of 10:43, 26 August 2025
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	== What ~~We Mean~~ by ~~Person~~-~~Centred Care~~ ==		== What we mean by person-centred care ==
	“Person-centred care” isn’t just a buzzword. It means shifting away from telling people where they’re going and how to get there, and instead ''walking alongside them as they choose their own direction''. Historically services leaned toward compliance: "T''his is the plan; come along."'' Person-centred work asks: ''"Where do YOU want to walk?”'' Changing this mindset takes practice because the old ways are deeply ingrained.		“Person-centred care” isn’t just a buzzword. It means shifting away from telling people where they’re going and how to get there, and instead ''walking alongside them as they choose their own direction''. Historically services leaned toward compliance: "T''his is the plan; come along."'' Person-centred work asks: ''"Where do YOU want to walk?”'' Changing this mindset takes practice because the old ways are deeply ingrained.

	== What ~~It Is~~ (and ~~What It Isn’t~~) ==		== What it is (and what it isn’t) ==
	A person-centred approach is not only about needs; it also recognises ''strengths, abilities,'' and ''passions.'' Each person brings skills, history, and preferences. Our role is to uncover and build on these.		A person-centred approach is not only about needs; it also recognises ''strengths, abilities,'' and ''passions.'' Each person brings skills, history, and preferences. Our role is to uncover and build on these.

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	'''In other words:''' ''I don’t have a plan for your life. I’ll help you discover your own.''		'''In other words:''' ''I don’t have a plan for your life. I’ll help you discover your own.''

	== Empowerment vs ~~Enabling~~ ==		== Empowerment vs enabling ==
	A frequent judgement call is whether we’re ''empowering'' people to change or ''enabling'' them to stay stuck.		A frequent judgement call is whether we’re ''empowering'' people to change or ''enabling'' them to stay stuck.

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	Because the difference is subtle, keep asking: "Whose plan is this—ours or theirs?" Discuss this openly as a team.		Because the difference is subtle, keep asking: "Whose plan is this—ours or theirs?" Discuss this openly as a team.

	== Locus of ~~Control~~ ==		== Locus of control ==
	“Locus of control” is about where people believe control sits.		“Locus of control” is about where people believe control sits.

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	[[File:Lift and Boost.png\|alt=Two simple sketches: left shows a helper boosting a climber; right shows a helper lifting someone completely\|border\|center\|frameless\|<nowiki>''</nowiki>The boost<nowiki>''</nowiki> supports independence; <nowiki>''</nowiki>the lift<nowiki>''</nowiki> risks dependency]]		[[File:Lift and Boost.png\|alt=Two simple sketches: left shows a helper boosting a climber; right shows a helper lifting someone completely\|border\|center\|frameless\|<nowiki>''</nowiki>The boost<nowiki>''</nowiki> supports independence; <nowiki>''</nowiki>the lift<nowiki>''</nowiki> risks dependency]]

	== Practical ~~Principles~~ for ~~Daily Practice~~ ==		== Practical principles for our practice ==

	* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.		* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.
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	* '''Aim for sustainability.''' Lasting motivation is internal; external pressure rarely sticks.		* '''Aim for sustainability.''' Lasting motivation is internal; external pressure rarely sticks.

	== Working ~~Together as a Team~~ ==		== Working together ==
	Because the line between empowering and enabling is blurry, we need collective reflection.		Because the line between empowering and enabling is blurry, we need collective reflection.

	* Review trainees/~~service users~~ together: current position, desires, recent progress.		* Review trainees/residents together and involve them as much as possible: current position, desires, recent progress.
	* Challenge assumptions: ''Are we empowering or enabling? Whose plan is this?''		* Challenge assumptions: ''Are we empowering or enabling? Whose plan is this?''
	* Hold one another kindly accountable and support colleagues when outcomes feel personal. Setbacks are part of complex growth, not a simple judgement on a worker’s skill or commitment.		* Hold one another kindly accountable and support colleagues when outcomes feel personal. Setbacks are part of complex growth, not a simple judgement on a worker’s skill or commitment.

Seymour Jacklin: /* Quick Guide: Person-Centred Care & Support */

2025-08-26T10:40:43Z

Quick Guide: Person-Centred Care & Support

← Older revision		Revision as of 10:40, 26 August 2025
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	~~= Quick Guide: Person-Centred Care & Support =~~

	== What We Mean by Person-Centred Care ==		== What We Mean by Person-Centred Care ==
	“Person-centred care” isn’t just a buzzword. It means shifting away from telling people where they’re going and how to get there, and instead walking alongside them as they choose their own direction. Historically services leaned toward compliance: “This is the plan; come along.” Person-centred work asks: “Whose shoes are they in, and where do ~~they~~ want to walk?” Changing this mindset takes practice because the old ways are deeply ingrained.		“Person-centred care” isn’t just a buzzword. It means shifting away from telling people where they’re going and how to get there, and instead ''walking alongside them as they choose their own direction''. Historically services leaned toward compliance: "T''his is the plan; come along."'' Person-centred work asks: ''"Where do YOU want to walk?”'' Changing this mindset takes practice because the old ways are deeply ingrained.

	== What It Is (and What It Isn’t) ==		== What It Is (and What It Isn’t) ==
	A person-centred approach is not only about needs; it also recognises strengths, abilities, and passions. Each person brings skills, history, and preferences. Our role is to uncover and build on these.		A person-centred approach is not only about needs; it also recognises ''strengths, abilities,'' and ''passions.'' Each person brings skills, history, and preferences. Our role is to uncover and build on these.

	;It is		;It is
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	* Focused on helping people find and use their own resources.		* Focused on helping people find and use their own resources.

			;
	;It is not		;It is not

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	* Quick fixes or manipulation toward outcomes we want.		* Quick fixes or manipulation toward outcomes we want.

	'''~~Core stance~~:''' I don’t have a plan for your life. I’ll help you discover your own.		'''In other words:''' ''I don’t have a plan for your life. I’ll help you discover your own.''

	== Empowerment vs Enabling ==		== Empowerment vs Enabling ==
	A frequent judgement call is whether we’re empowering or enabling.		A frequent judgement call is whether we’re ''empowering'' people to change or ''enabling'' them to stay stuck.

	* '''Empowerment''' – supporting progress that increases independence and confidence; building resources so people can act on their own terms.		* '''Empowerment''' – supporting progress that increases independence and confidence; building resources so people can act on their own terms.
	* '''Enabling''' – taking over or maintaining unhelpful patterns; doing too much for someone or pushing our hopes rather than theirs.		* '''Enabling''' – taking over or maintaining unhelpful patterns; doing too much for someone or pushing our hopes rather than theirs.

	Because the difference is subtle, keep asking: Whose plan is this—ours or theirs? Discuss this openly as a team.		Because the difference is subtle, keep asking: "Whose plan is this—ours or theirs?" Discuss this openly as a team.

	== Locus of Control ==		== Locus of Control ==
	“Locus of control” is about where people believe control sits.		“Locus of control” is about where people believe control sits.

	* '''Internal locus''' – “I make things happen. My choices affect my future.”		* '''Internal locus''' – "I make things happen. My choices affect my future.”
	* '''External locus''' – “Things happen to me. My future depends on luck, fate, or other people.”		* '''External locus''' – “Things happen to me. My future depends on luck, fate, or other people.”

	Many people we support begin externally focused. They may agree in the moment to please us, but motivation fades when we step away. Real change happens when people experience small, practical wins (e.g., finishing a project, travelling independently, cooking a meal) that build confidence and shift beliefs toward an internal locus.		Many people we support begin externally focused. They may agree in the moment to please us, but motivation fades when we step away. Real change happens when people experience ''small, practical wins'' (e.g., finishing a project, travelling independently, cooking a meal) that build confidence and shift beliefs toward an internal locus.

	== The Boost vs The Lift ==		== The Boost vs The Lift ==
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	* '''The boost''' – we give a push, but they climb themselves; the effort and achievement belong to them.		* '''The boost''' – we give a push, but they climb themselves; the effort and achievement belong to them.

	Before helping, ask: Do they even want to climb this wall? Supporting someone to pursue our goals is not person-centred.		Before helping, ask: ''Do they even want to climb this wall?'' Supporting someone to pursue our goals is not person-centred.
			[[File:Lift and Boost.png\|alt=Two simple sketches: left shows a helper boosting a climber; right shows a helper lifting someone completely\|border\|center\|frameless\|<nowiki>''</nowiki>The boost<nowiki>''</nowiki> supports independence; <nowiki>''</nowiki>the lift<nowiki>''</nowiki> risks dependency]]
	[\[File\:Boost~~-vs-Lift~~.png~~\|thumb\|center~~\|alt=Two simple sketches: left shows a helper boosting a climber; right shows a helper lifting someone completely.\|''The boost'' supports independence; ''the lift'' risks dependency.]]

	== Practical Principles for Daily Practice ==		== Practical Principles for Daily Practice ==

	* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.		* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.
	* '''Ask good questions.''' e.g., “What do you think we should do?”		* '''Ask good questions.''' e.g., “What do you think we should do?”
	* '''Hold back judgement.''' Hear the whole story before moral conclusions.		* '''Hold back judgement.''' Hear the whole story before moral conclusions.
	* '''Check in regularly.''' Interests and goals change; ask, “Is this still working for you?”		* '''Check in regularly.''' Interests and goals change; ask, “Is this still working for you?”
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	* Review trainees/service users together: current position, desires, recent progress.		* Review trainees/service users together: current position, desires, recent progress.
	* Challenge assumptions: Are we empowering or enabling? Whose plan is this?		* Challenge assumptions: ''Are we empowering or enabling? Whose plan is this?''
	* Hold one another kindly accountable and support colleagues when outcomes feel personal. Setbacks are part of complex growth, not a simple judgement on a worker’s skill or commitment.		* Hold one another kindly accountable and support colleagues when outcomes feel personal. Setbacks are part of complex growth, not a simple judgement on a worker’s skill or commitment.

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	</blockquote>		</blockquote>

	This work is slower and messier than “everyone on the same bus,” but it’s the only approach that truly ~~lasts—and~~ the most rewarding when people no longer need us.		This work is slower and messier than “everyone on the same bus,” but it’s the only approach that truly lasts, and it's the most rewarding when people no longer need us.

Seymour Jacklin at 10:26, 26 August 2025

2025-08-26T10:26:39Z

Seymour Jacklin: Updated

2025-08-26T10:25:07Z

Updated

@@ Line 1: / Line 1: @@
-=== What is the Person-Centred Approach? ===
+\= Quick Guide: Person-Centred Care & Support =
-=== Principles of Person-Centred Care: ===
+\== What We Mean by Person-Centred Care ==
-# Listening: Actively listen to the individual and then listen again. Understanding their needs, preferences, and desires is critical.
+\== What It Is (and What It Isn’t) ==
-# Non-Judgmental: Approach each person without preconceived notions or judgments.
+A person-centred approach is not only about needs; it also recognises **strengths, abilities, and passions**. Each person brings skills, history, and preferences. Our role is to uncover and build on these.
-=== What it is Not: ===
+;It is
-* It is not solely based on meeting the individual's needs; it also considers their strengths, resources, and capabilities.
+* Collaborative and empowering.
-* It is not about enabling harmful behaviours but collaborating to create positive changes that the individual desires.
+* Rooted in the person’s life, abilities, goals, and preferences.
-=== Locus of Control in the Person-Centred Approach: ===
+;It is not
-* '''Internal Locus of Control:''' Individuals with this mindset take responsibility for their actions, are less influenced by others, and are more likely to work hard towards their goals. They often feel more confident, healthier, and independent.
+* One-size-fits-all.
-* '''External Locus of Control:''' These individuals may blame external forces for their circumstances, rely on luck for success, and feel powerless in difficult situations. They are often motivated by external pressures and may struggle to maintain effort when those pressures are removed.
+* A way to make people more like us or to deliver our plan for them.
-=== Lift vs. Boost: ===
+'''Core stance:''' *I don’t have a plan for your life. I’ll help you discover your own.*
-Being person-centred isn't about having a plan for someone's life (the "Lift") and trying to pull them up to where you are standing but rather helping them find their own direction and support their journey as they overcome unique obstacles (the "Boost").
+* '''Empowerment''' – supporting progress that increases independence and confidence; building resources so people can act on their own terms.

Seymour Jacklin: Created page with "=== What is the Person-Centred Approach? === The Person-Centred Approach (PCA) is a care philosophy focused on tailoring care and support to the unique needs, resources, and abilities of each individual. It emphasises collaboration, ensuring that care is not about making decisions for people but helping them to discover and pursue their own paths. This approach is about working with individuals to improve their situation on their terms, rather than imposing external solu..."

2024-12-10T13:46:29Z

Created page with "=== What is the Person-Centred Approach? === The Person-Centred Approach (PCA) is a care philosophy focused on tailoring care and support to the unique needs, resources, and abilities of each individual. It emphasises collaboration, ensuring that care is not about making decisions for people but helping them to discover and pursue their own paths. This approach is about working with individuals to improve their situation on their terms, rather than imposing external solu..."

New page

=== What is the Person-Centred Approach? ===
The Person-Centred Approach (PCA) is a care philosophy focused on tailoring care and support to the unique needs, resources, and abilities of each individual. It emphasises collaboration, ensuring that care is not about making decisions for people but helping them to discover and pursue their own paths. This approach is about working with individuals to improve their situation on their terms, rather than imposing external solutions.

=== Principles of Person-Centred Care: ===

# Listening: Actively listen to the individual and then listen again. Understanding their needs, preferences, and desires is critical.
# Non-Judgmental: Approach each person without preconceived notions or judgments.
# Feedback-Oriented: Continuously seek feedback from the individual to adapt care as needed.
# Focus on Their Needs: Prioritise the individual's needs, rather than those of the organisation or caregivers.
# Discover Passion: Help individuals identify what they are passionate about and build their care around these interests.
# Empowerment: Support individuals in making their own decisions and taking control of their lives.

=== What it is Not: ===

* It is not solely based on meeting the individual's needs; it also considers their strengths, resources, and capabilities.
* It is not about enabling harmful behaviours but collaborating to create positive changes that the individual desires.

=== Locus of Control in the Person-Centred Approach: ===

* '''Internal Locus of Control:''' Individuals with this mindset take responsibility for their actions, are less influenced by others, and are more likely to work hard towards their goals. They often feel more confident, healthier, and independent.
* '''External Locus of Control:''' These individuals may blame external forces for their circumstances, rely on luck for success, and feel powerless in difficult situations. They are often motivated by external pressures and may struggle to maintain effort when those pressures are removed.

=== Lift vs. Boost: ===

Being person-centred isn't about having a plan for someone's life (the "Lift") and trying to pull them up to where you are standing but rather helping them find their own direction and support their journey as they overcome unique obstacles (the "Boost").

← Older revision		Revision as of 10:26, 26 August 2025
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	\= Quick Guide: Person-Centred Care & Support =		= Quick Guide: Person-Centred Care & Support =

	\== What We Mean by Person-Centred Care ==		== What We Mean by Person-Centred Care ==
	“Person-centred care” isn’t just a buzzword. It means shifting away from telling people where they’re going and how to get there, and instead walking alongside them as they choose their own direction. Historically services leaned toward compliance: “This is the plan; come along.” Person-centred work asks: “Whose shoes are they in, and where do they* want to walk?”* Changing this mindset takes practice because the old ways are deeply ingrained.		“Person-centred care” isn’t just a buzzword. It means shifting away from telling people where they’re going and how to get there, and instead walking alongside them as they choose their own direction. Historically services leaned toward compliance: “This is the plan; come along.” Person-centred work asks: “Whose shoes are they in, and where do they* want to walk?”* Changing this mindset takes practice because the old ways are deeply ingrained.

	\== What It Is (and What It Isn’t) ==		== What It Is (and What It Isn’t) ==
	A person-centred approach is not only about needs; it also recognises strengths, abilities, and passions. Each person brings skills, history, and preferences. Our role is to uncover and build on these.		A person-centred approach is not only about needs; it also recognises strengths, abilities, and passions. Each person brings skills, history, and preferences. Our role is to uncover and build on these.

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	'''Core stance:''' I don’t have a plan for your life. I’ll help you discover your own.		'''Core stance:''' I don’t have a plan for your life. I’ll help you discover your own.

	\== Empowerment vs Enabling ==		== Empowerment vs Enabling ==
	A frequent judgement call is whether we’re empowering or enabling.		A frequent judgement call is whether we’re empowering or enabling.

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	Because the difference is subtle, keep asking: Whose plan is this—ours or theirs? Discuss this openly as a team.		Because the difference is subtle, keep asking: Whose plan is this—ours or theirs? Discuss this openly as a team.

	\== Locus of Control ==		== Locus of Control ==
	“Locus of control” is about where people believe control sits.		“Locus of control” is about where people believe control sits.

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	Many people we support begin externally focused. They may agree in the moment to please us, but motivation fades when we step away. Real change happens when people experience small, practical wins (e.g., finishing a project, travelling independently, cooking a meal) that build confidence and shift beliefs toward an internal locus.		Many people we support begin externally focused. They may agree in the moment to please us, but motivation fades when we step away. Real change happens when people experience small, practical wins (e.g., finishing a project, travelling independently, cooking a meal) that build confidence and shift beliefs toward an internal locus.

	\== The Boost vs The Lift ==		== The Boost vs The Lift ==
	It’s tempting to do everything for people, especially when we’re eager for success, but that can create dependency.		It’s tempting to do everything for people, especially when we’re eager for success, but that can create dependency.

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	Before helping, ask: Do they even want to climb this wall? Supporting someone to pursue our goals is not person-centred.		Before helping, ask: Do they even want to climb this wall? Supporting someone to pursue our goals is not person-centred.

	\[\[File\:Boost-vs-Lift.png\|thumb\|center\|alt=Two simple sketches: left shows a helper boosting a climber; right shows a helper lifting someone completely.\|''The boost'' supports independence; ''the lift'' risks dependency.]]		[\[File\:Boost-vs-Lift.png\|thumb\|center\|alt=Two simple sketches: left shows a helper boosting a climber; right shows a helper lifting someone completely.\|''The boost'' supports independence; ''the lift'' risks dependency.]]

	\== Practical Principles for Daily Practice ==		== Practical Principles for Daily Practice ==

	* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.		* '''Listen first, and then listen again.''' Don’t listen only for what you hope to hear.
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	* '''Aim for sustainability.''' Lasting motivation is internal; external pressure rarely sticks.		* '''Aim for sustainability.''' Lasting motivation is internal; external pressure rarely sticks.

	\== Working Together as a Team ==		== Working Together as a Team ==
	Because the line between empowering and enabling is blurry, we need collective reflection.		Because the line between empowering and enabling is blurry, we need collective reflection.

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	* Hold one another kindly accountable and support colleagues when outcomes feel personal. Setbacks are part of complex growth, not a simple judgement on a worker’s skill or commitment.		* Hold one another kindly accountable and support colleagues when outcomes feel personal. Setbacks are part of complex growth, not a simple judgement on a worker’s skill or commitment.

	\== ~~Key Takeaway~~ ==		== Remember ==

	<blockquote style="border-left:3px solid #aaa; padding-left:1em;">		<blockquote style="border-left:3px solid #aaa; padding-left:1em;">