Working Hours Expectations

At Handcrafted, we value flexibility in working hours while ensuring that all staff meet the expectations set out in their contracts. Your working hours expectations are set out in your contract and further details on leave can be found in the Absence Management Policy and Annual Leave Booking Procedure.

Standard Working Hours

• Your standard working hours are 37.5 hours per week, with flexibility from Monday to Friday and occasional evening and weekend work as required. These hours should be managed in agreement with your Line Manager.
• Flexible working arrangements may be negotiated with your Line Manager based on operational needs.

Overtime and Time Off In Lieu (TOIL)

• Less than Half a Day: If you work additional hours that amount to less than half a day, this can be managed as flexitime. Flexitime must be agreed upon in advance with your Line Manager.
• Half a Day or More: For additional hours amounting to half a day or more, you must seek approval through the AirTable system. TOIL should be agreed upon before working additional hours, as approval for time off cannot be guaranteed retrospectively.
• Notice Period for TOIL: When requesting TOIL, provide notice based on whichever is greater: a week or twice the requested amount of time off. For example, if you are requesting one day off as TOIL, you should give at least two weeks' notice.
• Tracking TOIL: TOIL must be tracked consistently and recorded through the AirTable system to ensure transparency and accuracy.